Refund policy
WePHRESH Return & Refund Policy
Perishable Products (Juices, Fruit Boxes, Seamoss Gel, Produce) Due to the perishable nature of our fresh products, all sales are final. We do not accept returns or exchanges on juices, fruit boxes, seamoss gel, or any fresh produce items.
Damaged or Unsatisfactory Orders Your satisfaction matters to us. If your order arrives damaged, spoiled, or in unsatisfactory condition, please contact us within 24 hours of delivery at info@wephresh.com with:
- Your order number
- A description of the issue
- Photos of the item(s)
We will review your claim and offer a replacement, store credit, or refund at our discretion.
Non-Perishable Products (Dried Herbs & Supplements) Non-perishable items may be returned within 7 days of delivery in their original, unopened packaging. Customer is responsible for return shipping costs. Refunds will be processed within 5–7 business days of receiving the returned item.
Order Cancellations Orders may be cancelled within 2 hours of placement. Once an order has been packed or dispatched, it cannot be cancelled.
Contact Us For any questions or concerns, please reach out to us at info@wephresh.com or through our Contact page.
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